Getting the best from your machines.
Technical service - Looking after you 24/7
With our Technical Service, you can be completely confident all our machines and technology are performing at their best. It’s part of our Fully Managed Service. This service is also available if you manage your own machines.
Great Value, fully inclusive
Our Technical Service is a fully inclusive package that offers excellent value. You’ll have local teams and depots focused on providing a vending and coffee machine service that is a joy to rely on, with skilled engineers, trained and employed by Selecta. We’re always finding ways to improve the service for example, to minimise downtime for you, we complete boiler inspections off-site.
Our Technical Service is nationwide and includes:
- Unlimited callouts supported by our friendly UK-based Client Care Team
- All parts and labour relating to general wear and tear
- Full preventative maintenance designed to maximise uptime
- Guaranteed response times you can rely on
- Filter changes to optimise performance and lifespan
Local Partnership, national coverage
Our local teams led by experienced Operation Managers, all dedicated to keeping your machines at their best.
We train our own Service Experts to look after a wide range of machines, with a comprehensive stock of spare parts always on hand. We take real pride in caring for our machines and will always go above and beyond for your peace of mind, carrying out preventative maintenance and responding quickly and professionally for whatever you need, at any time ensuring joy 24/7.
Our service model allows our operators to pioneer the use of telemetry technology for real-time remote monitoring of your vending and coffee machines, enabling us to identify potential issues early on and address them proactively.