Our Self-Serve Retail Solutions
Self-serve retail is changing how workplaces and public environments provide food and drink. With secure scan-and-go technology, people can access fresh meals, snacks and drinks at any time — without queues, tills or staffed counters.
Selecta designs and operates fully managed self-serve retail environments built around smart fridges, micro markets and snack markets. We handle installation, merchandising, replenishment and maintenance, so customers benefit from seamless 24/7 access while you maintain control, compliance and cost efficiency.
If you're looking to enhance employee experience, extend food provision beyond canteen hours or introduce a modern unattended retail model, this is where it starts.
What is self-serve retail?
Self-serve retail, sometimes referred to as unattended or autonomous retail, enables customers to select products and pay digitally using secure scan-and-go systems.
Instead of traditional counters, these environments combine open displays, intelligent access control and contactless payment technology to create a smooth, self-directed retail experience.
For organisations, that means:
- 24/7 food and drink availability
- Fresh options outside catering hours
- Reduced reliance on staffing
- Real-time stock monitoring and reporting
- Secure digital payment systems
- A modern, enhanced workplace benefit
For users, it simply means convenience. Good food. Great coffee. No waiting.
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Smart, Scalable and Always Open
Designed for Every Sector
Selecta’s unmanned self-serve retail concepts are built to deliver high-quality food, drinks and essentials wherever people work, travel, relax or shop. From offices and hotels to healthcare facilities, leisure venues, universities and transport hubs, our solutions offer flexibility, efficiency and a premium consumer experience, without the need for staffed operations.
Whether you’re serving 100 daily visitors or 5,000, our modular setups, advanced technology and fully managed service ensure continuous availability, lower operational costs and a seamless, enjoyable user journey.
Why Choose a Fully Managed Self-Serve Retail Partner?
Technology is only one part of successful self-serve retail. Ongoing operational delivery is what keeps customers satisfied and environments performing.
Selecta provides:
- End-to-end design and installation
- Professional merchandising and planograms
- Scheduled replenishment and maintenance
- Data-led stock optimisation
- Compliance and hygiene management
- Dedicated account management
We combine digital innovation with operational excellence, ensuring your self-serve retail solution remains reliable, attractive and consistently stocked.
The result? A trusted food and drink offer that supports employee wellbeing and strengthens your workplace proposition.
Designed for High-Performing Environments
Our self-serve retail solutions are widely adopted across:
- Corporate workplaces
- Hospitals and healthcare facilities
- Universities and education campuses
- Logistics and manufacturing sites
- Travel and leisure environments
Wherever people need convenient access to food and drink, scan-and-go retail delivers measurable value.
Frequently Asked Questions
Scan-and-go allows customers to select items and complete payment digitally without staffed tills, using secure app or kiosk-based systems.
For more information visit our Micromarket, Snack Market or Smart Fridge pages or read our Micromarket Buyers' Guide.
Yes. It supports flexible working patterns, enhances employee experience and extends food access beyond standard catering hours.
Our solutions use secure digital payments and monitored technology systems to ensure safe transactions. You can add CCTV units for additional security.
Smart fridges offer complete security as they require payment pre-authorisation before the doors open.
Typically, locations with 100+ employees or consistent daily footfall see the strongest performance from micro markets and smart retail formats.
All solutions on a fully-managed basis are monitored in real time, enabling efficient replenishment, reduced waste and consistent product availability.
They can also be DIY-managed, where you purchase the good through our wholesale team and fill it yourself.
Please note Our solutions are ideal for medium to large companies with over 100 employees plus universities, hospitals, hotels, and leisure facilities throughout the UK and Republic of Ireland. We also support cafés and retailers serving over 25 hot beverages a day. To ensure we recommend the best-fit solution, we take the time to understand your unique needs and preferences, rather than offering a standard price list.
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